Shipping

READY-TO-POST PRODUCTS

Our ready to post products take 1-3 full working days to be dispatched. Please see individual items for processing/dispatch times. 

Please note during busy periods this timeframe may take slightly longer.

 

UK SHIPPING

All orders (unless stated otherwise) take 1-3 working days to be dispatched.

UK - Once dispatched your order will take 2-5 working days to be delivered.

(We cannot be held responsible for any shipping delays) 

 

ORDER TRACKING

We use multiple couriers depending on your location and your orders size and weight. Please check your orders dispatch email and for your tracking number and courier. 

We use Royal Mail, Parcelforce, UPS and DPD. 

Please find tracking links below for each company, where you can enter your tracking number.

Royal Mail - https://www.royalmail.com/track-your-item

Parcelforce - https://www.parcelforce.com/track-trace

UPS - https://www.ups.com/track

DPD -  https://www.dpd.co.uk/service/

 

PREORDERED PRODUCTS

All preorder products are given an expected arrival date however please note this date is estimated as we are unable to predict shipping delays, the date maybe earlier or later than expected. All available products ordered with a preordered item will be dispatched at the same time as preordered product/s. If you would like the available products to be dispatched ASAP please place separate orders. We aim to dispatch all preordered products within 1-3 working days of receiving them ourselves. 

 

ADDITIONAL INFORMATION

If you have ordered more than one product your items may arrive separately.

At Grace and Fox, we're committed to doing our part for the environment. Your order might arrive in recycled boxes from our own suppliers or deliveries. If you prefer a plain, unbranded box, just let us know. We also use recyclable mailing bags, card envelopes, recycled paper for packing, and reused bubble wrap. We encourage our customers to either reuse these materials or recycle them whenever possible. 

We will send your parcel(s) out to the delivery address provided. Grace and Fox cannot be held responsible for incorrect delivery addresses. Please make sure you double check it is correct when placing your order.